(Dallas, TX) – Ochsner Home Health announces their deployment of the Homecare Homebase software automation solution. Ochsner Home Health is located in Metairie, LA, just outside of New Orleans. The agency services over 600 patients on an average day within close proximity to the city and has faced many challenges with accessibility to patients and the ability to provide timely, accurate information across their agency to manage the needs of those patients.
With the deployment of the Homecare Homebase solution, Ochsner has implemented one of the industry’s most powerful agency management tools. The Homecare Homebase system integrates everyone in the patient’s circle of care with a comprehensive, real-time electronic medical record for each patient. The system also provides Ochsner a superior workflow process, automated billing functionality and scheduling capabilities that will enable the agency to better manage overall care and more effectively run their agency operations. “The Homecare Homebase solution not only delivers improved accuracy from the point of care through submission of RAPs, but its backed by a robust customer support group. It was critical to our decision to switch software providers that we receive superior customer service and be able to call on a dedicated team of experts whenever we needed them,” said James Aldridge, MHA, Executive Director/Administrator of Ochsner Home Health. “Plus, Homecare Homebase uses handheld PDAs which are more convenient for our nursing staff to carry and are a lot less expensive and lower maintenance than our previous laptop solution.”
Ochsner faces a unique challenge in their market since many of their patients live in post Hurricane Katrina government provided housing. This situation creates several issues for their nurses. The laptops, required to run their previous solution, were not only cumbersome, but they created a physical barrier between the patient and the caregiver, especially in such a small, often cramp space. By moving to the Homecare Homebase solution Ochsner nurses now carry lightweight, handheld PDAs to record patient visit data. The nurses have also found the new devices have made their patients more comfortable; they are less intimidated by the smaller devices and are more accepting of the care provider’s presence. The introduction of the PDA platform has really been a win-win for everyone involved.
“The ability to offer a tool that enables healthcare agencies to not only improve workflow and agency operations, but increase quality time with patients is the hallmark of our solution,” said Tom Maxwell, COO of Homecare Homebase. “We offer Ochsner Home Health the flexibility to provide quality patient care no matter the circumstances, and that is ultimately what improves patient outcomes and creates a positive experience for everyone in the circle of care.”
About Homecare Homebase, LP.
Homecare Homebase is a privately held software development company headquartered in Dallas, Texas. Founded in 1999 by industry veterans, Homecare Homebase offers a comprehensive integrated web-based software solution to improve the clinical, operational and financial success of homecare and hospice agencies. Homecare Homebase enables real-time, wireless information exchange and communication between office staff, field staff and physicians; automates workflow processes; enables accurate billing through numerous integrated checks and balances; and, provides powerful management reporting via a back-office data analysis tool that ties together all agency operational information. Every aspect of the Homecare Homebase system was developed to be user-friendly, flexible and customizable to specific agency needs. For more information, visit our web site at http://www.hchb.com/ or contact us toll free at 1-866-535-HCHB (4242).